Jul 23, 2008

Customer Service

By Timothy R. Butler | Posted at 23:27:7

I've spent far too much of the last two days talking to customer service representatives. What have I accomplished? Not one iota. Normally it takes forever, but I get something done. But dealing with customer service at two different companies this week has not worked out for me. I was making myself feel better having delusions of sending the companies bills for my time. ;)

Anyone else having fun with those who consider your call important?

Article Path: Home: Life: Customer Service
Re: Customer Service

Actually had a good experience with Apple Care Support. Got the box to send my laptop in for repair today. I have some things I need it for tomorrow. I'll have FedEx pick it up on Friday.

Posted by Jason P. Franklin - Jul 24, 2008 | 6:26:6
Re: Customer Service

I'm still a fan of snail-mail communications, especially when it appears telephone conversations serve no purpose. While that is typically slower than calling, it has always been more certain. I suppose they don't farm out the letters to some office loaded with dingbats.

Posted by Ed Hurst - Jul 24, 2008 | 11:36:49
Please enter your comment entry below. Press 'Preview' to see how it will look.

Name:
Sign In to Your Account
User Name:
Password:
Location:
Homepage:
E-mail:
Subject:
:mrgreen: :neutral: :twisted: :arrow: :shock: :smile: :???: :cool: :evil: :grin: :idea: :oops: :razz: :roll: :wink: :cry: :eek: :lol: :mad: :sad: :!: :?: